How do I make a return?Updated a month ago

Returns Policy

• We will gladly accept unworn, unwashed, unaltered, or unused merchandise in sellable condition, provided the tag is still attached, for a refund.
• Swimwear can only be returned if the hygiene seal has not been removed.
• We kindly ask that you don’t combine multiple orders in a single return, as this can complicate processing for our team. To ensure a smooth return process, please initiate separate returns for each order number.

US Returns 🇺🇸

1. You can always return within 30 days from your purchase date. Start your return here: https://edikted.happyreturns.com/
2. Enter your order number and zip code to begin processing your return inquiry.
3. Select the items you wish to return.
4. Choose your preferred return option: either via the post office or a Happy Returns location.
5. After you submit your inquiry, you will receive an email with either a QR code or a shipping label.
6. If you plan to drop off your items at a Happy Returns Bar, no packaging is needed. However, if you choose to send your return through the post office, please securely package your items (if possible, use the original packaging, as this is important for a smooth return process).
7. Once you drop off your items, you should receive an email confirmation of your refund. If you returned the items through the post office, an email confirmation will be sent within 72 hours.

Global Returns 🌏

1. You can always return within 45 days from your purchase date. Start your return here: https://web.global-e.com/Returns/Portal/mZk9
2. Enter your order number and email to begin.
3. Choose the items you wish to return.
4. Submit your inquiry and print out the return note.
5. Pack your return items securely. If possible, use the original packaging.
6. Take your package to your local post office. Purchase a return label and send it back to the address provided on the return note.
7. Make sure to request a trackable return so we can monitor the whereabouts of your package.
8. Save your receipt and tracking number until you receive your refund.
9. Once we approve your return, it may take up to 10 business days to process it before we issue your refund. After your refund is issued, you will receive a notification via email. Please allow an additional 3 days for the refund to appear in your bank account.

* Customers returning from Canada have the option to return items using a prepaid return label for a fee of $7 CAD.

* Customers returning from the UK have the option to return items using a prepaid return label for a fee of £5.